Terms & Conditions

Website terms and conditions

Thank you for visiting the ActiveWestminster website (“Website”). Users of the Website (“You” and “Your”) should read the information set out below before using the Website and periodically thereafter.

By using the Website, You are agreeing to the terms and conditions (“Terms and Conditions”) set out here. Westminster City Council (“City Council”, “Us”. “We”, “Our”) reserves the right to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes Your acceptance of the Terms and Conditions as modified.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and Conditions and that they comply with them.


The City of Westminster is committed to the highest standard of quality information and every attempt has been made to present up to date and accurate information.

However, the City Council gives no warranty as to the accuracy of the information on this web site and accepts no liability for any loss, damage or inconvenience caused as a result of reliance on such information.

Although the City Council takes all reasonable measures to ensure that the information provided to it from third parties is not defamatory or offensive, the City Council cannot control the content or take responsibility for pages maintained by external providers.

Westminster City Council will use its best endeavours to safeguard the privacy of its website visitors. The Website Privacy Policy explains the website data processing practices of Westminster City Council.

This website is maintained and operated by ActiveWestminster for your personal use. It is a free to use site, that includes an Activity Finder, provided by Playwaze, that allows users to easily search for sports and activity sessions provided by independent providers. If you are a provider and or partner who accesses and sets up a Playwaze account via ActiveWestminser,  please note their Terms and Conditions apply.

Every facility offered on Playwaze website will be subject to the specific leisure or activity session provider’s terms and conditions – you should read these to ensure suitability of facility, venue, any specific dress codes or other important terms prior to making a booking. Please note that all payments made when booking a facility via Playwaze are made through a third party provider, IMIN LTD, a company registered in England and Wales with Company Number 07716450, whose trading address is Unit 2.03, E1 Studios, 7, Whitechapel Road, London, E1 1DU. By proceeding with a booking, you hereby also agree to comply with IMIN LTD’s Privacy Policy. At no time will a contract come into existence between you and IMIN LTD as it is only acting as a booking payment portal as between you and the leisure facility or activity session provider.

Service Availability

While the ActiveWestminster shall endeavour to make this Website available at all times, the City Council will not be liable if, for any reason, the Website is unavailable for any period of time.

Access to this Website may be suspended at any time without prior notice being given.

By continuing to use our site, you confirm that you accept the above terms of use and that you agree to comply with them. If you disagree with any part of these terms and conditions, please do not use our website.

For more information, please email us on active@westminster.gov.uk