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WelcoMe: Making Westminster Leisure Centres More Accessible
ActiveWestminster is committed to making leisure and wellbeing services welcoming and accessible for everyone. As part of our wider accessibility offer, WelcoMe, is now available at all of our Westminster Leisure Centres, managed by Everyone Active.
WelcoMe is a simple digital service that allows visitors to share their access needs before they arrive, helping staff prepare and provide the right support. This can make visits smoother, more comfortable and more inclusive for disabled and neurodivergent residents
Supporting accessible and inclusive visits
WelcoMe helps remove barriers to visiting leisure centres by allowing visitors to share their access requirements in advance, thus allowing staff to prepare in advance and be ready to support visitors with accessibility needs on arrival.
The platform can help with things such as:
- Mobility or step-free access support
- Clear communication needs
- Extra time or assistance on arrival
- Creating a more comfortable and welcoming environment
List of all the Westminster Leisure Centres and Facilities with WelcoMe:
- Academy Sport
- Church Street Community Leisure Centre
- Jubilee Community Leisure Centre
- Little Venice Sports Centre
- Marshall Street Leisure Centre & Spa
- Moberly Sports Centre
- Paddington Recreation Ground
- Porchester Centre
- Queen Mother Sports Centre
- St Augustine’s Sports Centre
Getting Started with WelcoMe
Getting started with the service is quick and easy.
- Create your WelcoMe profile: Visit my.welcome and set up your WelcoMe Key
- Share your access needs: Use your WelcoMe Key when planning a visit to a participating leisure centre
- Staff prepare for your visit: The team will receive a short briefing so they know how to support you
- Enjoy your visit: Arrive knowing the team is ready to welcome and assist you